Our Story

/Our Story
Our Story2017-02-16T21:42:01+00:00

Our Goals

  • To communicate with the customer with caring and understanding, never take the customer for granted or treat them in a condescending manor.
  • The supply our customers with the best products and service possible.
  • To operate better and work better towards service & customer satisfaction, even if it requires us to admit when we have made a mistake.
  • If we do make a mistake, learn from that mistake to improve the experience of future customers.
  • To give the customer a fully functioning plumbing system – well system – and safest water possible.
  • To satisfy each and every customer’s needs to the best of our ability.

We take pride that Manax is a “Professional Plumbing & Water Treatment Company”. We pride ourselves knowing that with a single call each customer can receive professional service/advice for all of their plumbing, well system and water treatment needs. We realize that each customer is a person and not just a number.

Manax, Started in 1965, is a Family run business that specializes in handling and servicing a wide range of plumbing, well pump systems & water treatment products for small homes to large scale commercial installations.

Manax goes by the rules and the regulations of the Province Of Ontario Building Code (OBC) and Ministry of the Environment (M.O.E.) regulations. All of our Technicians are Licensed Plumbers, Licensed Well Technicians, Certified Water Professionals or are registered Apprentices in the province of Ontario as Per the Ministry of Collages Skills and Training (MCST) or the Ministry of the Environment (M.O.E.) as well technicians and we are members in good standing of theOntario Ground Water Association (O.G.W.A.).

A Look at Who We Are

Manax has a team with such Qualifications and Reputation that we are often call to remedy problems left by other so called “professionals”, by several water treatment and well pump manufacturers. We travel on special occasions to area we don’t normally service because other “professionals” can not satisfy the needs of their client.

Manax as a company provides solutions for Plumbing, Well systems, and Water problems.

Manax will always strive to build a great relationship with our customers and our suppliers. We only interact and represent manufacturers and suppliers that will stand behind the products they manufacture and supply so as we can offer our customers the best service and warranties available. We have even provided warranty service for products we didn’t sell when customers were unable to acquire satisfaction from the companies from whom they originally purchased them.

Our Mission Statement

To provide the best information, services and products to our customers, with Honesty and Integrity, Even if it means it would be in their best interest not to use our services! Helping them make good sound decisions knowing what is right for their situation the first time!